Things take a dark turn at a Utah fast food drive-thru when an angry customer pulls out a gun, in this scene from Season 1, Episode 11.

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With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.

A&E® leads the cultural conversation through high-quality, thought provoking original programming with a unique point of view. Whether it's the network's distinctive brand of award-winning disruptive reality or groundbreaking documentary, A&E makes entertainment an art form. Visit us at aetv.com for more info.