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How to find lost or stolen phone through CEIR portal
CEIR website by the Department of Telecommunications, Govt of India can be used to block stolen and lost smartphones.
Know Your Mobile (KYM)
Through KYM, you can check the validity of your mobile device even before buying it. IMEI is written on the mobile packaging box. It could be found on the mobile bill/invoice. From your mobile you can check the IMEI number by dialling *#06#, IMEI number will be shown on mobile screen. If the status of the mobile is shown as Black-listed, duplicate or already in use, please avoid buying the mobile. KYM could be used through any of the following 3 methods.
1. Type KYM 15 digit IMEI number from your mobile and send the SMS to 14422.
2. Download the KYM app from Play Store (for Android) or from App Store (for iOS).
3. To use the web portal, click here.

CEIR is the citizen centric portal of Department of Telecommunications for tracing the lost/stolen mobile devices. This also facilitates for blocking of lost/stolen mobile devices in network of all telecom operators so that lost/stolen devices can not be used in India.

There is no worst feeling than losing your smartphone in this connected world. Phones are no more just devices that are used to make calls and send SMSs, phones are currently the modern world equivalent of swizz army knives, which can do a lot of things.

Department of telecommunications, Govt of India has launched a new website named Central Equipment Identity Register (CEIR), allowing users to quickly lodge a complaint on a lost electronic gadget with an IMEI (International Mobile Equipment Identity) number such as a smartphone at a local police station. Using the CEIR website, users can block a stolen or lost mobile, unblock a found mobile, and they can even use the website to find more details about a second-hand smartphone.

How to report a stolen or lost phone on the CEIR website?
Right now, CEIR service is available in all 37 states (including union territories). To report a lost or stolen smartphone, one needs details like the mobile number of the SIM cards installed on the phone, the IMEI number, and a mobile purchase invoice.

Similarly, you also need to file a complaint at your nearest police station as the digital copy of the police complaint is also required to block the phone along with the details of the smartphone owner. When you block a smartphone on CEIR’s website, it will be blocklist on the central database and won’t be able to use it.


Frequently Asked Questions
What is CEIR?
When to block your phone's IMEI?
How to block a lost/stolen phone?
What happens after the user blocks their phone's IMEI?
When to unblock your phone's IMEI?
How to unblock a blocked phone?
How to register a complaint?
How to check complaint status?




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