5 Generative AI Capabilities for Call Center Dashboards
IBM Technology IBM Technology
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 Published On May 1, 2024

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Have you experienced frustrating interactions when calling customer care? In this video, Sai Gorti and Sharath Prasad discuss how you can say goodbye to long waits and repetitive explanations. Discover how large language models can revolutionize call interactions, providing agents with instant insights, personalized recommendations, and efficient trouble ticketing.

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